Data recovery in Billings

Photos, documents, or business files gone because a drive died, a laptop won't boot, or something got deleted? Stop using the device and bring it in. The less it runs, the better the odds of getting your files back.

A failed hard drive being evaluated for data recovery at Billings Tech Guys

What we recover from

  • Laptops and desktops that won't boot
  • Failing or clicking hard drives
  • Solid-state drives
  • USB flash drives and external drives
  • Memory cards from cameras
  • Files that were deleted by accident
Visit the Store

Do this before you bring it in

  • Turn it off and stop using it
  • Don't install recovery software on the same drive
  • Don't open the drive
  • If it's clicking or grinding, don't keep turning it on

How it works

  1. Bring the device to 2341 Broadwater Ave.
  2. We check the drive and tell you what's recoverable.
  3. You decide whether to go ahead.
  4. We copy your files to a new drive or your new computer.

Estimates are free. Advanced diagnostics on a damaged drive carry a fee, and we'll always tell you before we start. For complex physical failures, we work with a partnered specialist recovery lab. Need the files on a new machine? See new computer setup.

Data recovery FAQs

Can every file be recovered?

Not always. It depends on how the drive failed. We'll tell you what we can get before you commit.

How long does it take?

Simple recoveries are often quick. A badly damaged drive takes longer, and we'll give you a timeline after we look at it.

How do I avoid this next time?

Back up automatically. We can set that up for you.

What Billings says

★★★★★

Farin called me within a day to explain what she found and the repair process. Once repairs were complete she called again and thoroughly explained what was done. Excellent service.

Cathy AndersenGoogle review
★★★★★

Sam was a lifesaver. Prompt, efficient, and personable. He solved my problems so quickly. A big thank you to Sam!

Carol FrederickGoogle review
★★★★★

Two wonderful experiences with Billings Tech Guys. Both times they fixed my PC relatively quickly and gave me full transparency on what was going on. I definitely recommend BTG.

Aden SchwartzkopfGoogle review

Read more reviews

Lost important files?

Bring the drive to 2341 Broadwater Ave. The sooner we look, the better the odds.

Call the store Directions